Terms of Service
The terms that govern your use of the Generative Website AI website and services.
Agreement to These Terms
These Terms of Service (“Terms”) form a binding agreement between you (“you” or “Client”) and Generative Website AI (“we,” “us,” or “Company”) governing your access to and use of the genwebai.com website and our AI web generation, CRM, database, SEO, and business-process outsourcing (BPO) services (the “Services”). By accessing or using the Services, you agree to these Terms. If you do not agree, you may not use the Services.
Eligibility and Account
You must be at least 18 years old and authorized to bind the entity you represent to use the Services on behalf of a business. You are responsible for maintaining the confidentiality of any account credentials and for all activity under your account. If you are provided an administrator account for the CRM dashboard or integrations, you agree to notify us promptly of any unauthorized access or security breach.
Description of Services
We provide AI-powered website generation and maintenance, customer relationship management and database services, search engine optimization, and dedicated US-focused BPO call-center support. Service scope, deliverables, timelines, and fees for any engagement are governed by a separate statement of work, proposal, or order confirmation that incorporates these Terms by reference. Where the two conflict for a specific engagement, the signed statement of work controls.
Fees and Payment
You agree to pay all fees set out in your proposal or order confirmation. Unless stated otherwise, recurring services are billed monthly in advance and one-time projects are billed according to the milestones in your agreement. Payments are due within the terms stated on the invoice. Unpaid amounts may accrue late interest at the maximum rate permitted by law, and we may suspend services for accounts more than 15 days overdue after written notice.
Client Responsibilities
You agree to provide accurate information, timely access, and the materials and approvals we reasonably need to perform the Services. You are responsible for the accuracy of any content, data, or instructions you provide and for ensuring you have the rights to share them with us. Delays caused by missing inputs may adjust agreed timelines and may incur additional fees at our standard rates.
Intellectual Property
Upon full payment of all amounts owed for a deliverable, we assign to you the ownership of custom website code and content created specifically for your project, excluding our pre-existing tools, frameworks, and templates that remain our property and are licensed to you on a perpetual, royalty-free basis. You retain ownership of all content and data you provide. We may use your name and logo to identify you in our portfolio and marketing unless you notify us in writing to opt out.
Acceptable Use
You agree not to misuse the Services — including not to access them unlawfully, interfere with their security, attempt to reverse-engineer our proprietary tools, transmit unlawful or infringing content, or use the Services to violate any law or third-party right. We may suspend or terminate access for conduct we reasonably believe violates these Terms or applicable law.
Warranties and Disclaimers
We provide the Services using reasonable skill and care and warrant that they will conform in all material respects to the agreed scope for 30 days after delivery, during which we will re-perform or correct non-conforming work. Except for this express warranty, the Services are provided “as is” and “as available,” and we disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific search rankings, lead volumes, or business results.
Limitation of Liability
To the fullest extent permitted by law, neither party shall be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising out of or related to the Services. Each party's total aggregate liability for any claim arising from the Services shall not exceed the fees paid by you to us in the three months preceding the event giving rise to the claim. This limitation does not apply to liability for death or personal injury caused by negligence, fraud, or breach of confidentiality obligations.
Confidentiality
Each party will protect the other's confidential information using the same care it uses for its own, and not less than reasonable care, and will use it only to perform under these Terms. Confidential information does not include information that is or becomes public through no breach, was known without obligation, or is independently developed. These obligations survive termination.
Term and Termination
These Terms apply from your first use of the Services and continue until terminated. You may terminate recurring services with 30 days' written notice, responsible for fees through the end of the notice period. We may terminate or suspend access immediately for material breach that is not cured within 15 days of written notice, or immediately for non-payment, unlawful use, or security violations. Provisions that by their nature should survive termination — including intellectual property, liability, and confidentiality — remain in effect.
Third-Party Tools and Integrations
Our Services may integrate with third-party tools such as CRMs, telephony platforms, analytics, and AI models. These integrations are governed by their respective terms and privacy practices. We are not responsible for the availability, accuracy, or practices of third-party services, and your use of them is at your own risk.
Governing Law and Disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in Delaware for any dispute arising from the Services. Before filing a claim, each party agrees to attempt in good faith to resolve the dispute through written notice and a 30-day negotiation period.
Changes to These Terms
We may update these Terms from time to time. We will revise the “Last updated” date and, for material changes, provide notice through the Services or by email. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
Contact
If you have questions about these Terms, contact us at legal@genwebai.com or at the address associated with your account.
Questions about these terms? Contact us at legal@genwebai.com or read our Privacy Policy.